Natasha Eye Care & Research Centre ("we", "us", "Natasha Eye Care") operates the website www.natashaeyecare.com and related services (collectively referred to as the "Services").
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Purpose of This Privacy Policy
This Privacy Policy is published in accordance with applicable Indian laws, including:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
This policy outlines:
- What information we collect
- How we use it
- How we protect it
2. Information We Collect
We may collect the following information:
a. Personal Information
- Name
- Phone number
- Email address
- Address
b. Medical Information
- Medical history
- Diagnostic reports
- Prescriptions and treatment details
c. Website Usage Information
- IP address
- Browser type
- Pages visited
- Device information
3. How We Use Your Information
We use your information to:
- Provide medical consultation and treatment
- Schedule and manage appointments
- Communicate regarding services and follow-ups
- Improve patient experience
- Maintain internal records
We may also use anonymised data for research and service improvement.
4. Consent
By using our website or providing your information, you consent to the collection and use of your data as outlined in this policy.
If you provide information on behalf of another individual, you confirm that you are authorised to do so.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your information only:
- With authorised doctors and healthcare professionals
- When required by law
- With trusted service providers for operational purposes
All such sharing is done with appropriate safeguards.
6. Data Security
We take reasonable steps to protect your data, including:
- Secure storage of patient records
- Restricted access to authorised personnel
- Standard security practices
While we strive to protect your data, no system can guarantee complete security.
7. Cookies and Tracking
Our website may use cookies to:
- Improve user experience
- Analyse website traffic
- Enhance performance
You can disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of these websites. Users are advised to review their policies separately.
9. Data Retention
We retain your information only for as long as necessary to:
- Provide services
- Maintain records
- Comply with legal requirements
Data may be anonymised or securely deleted after this period.
10. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Withdraw consent (where applicable)
To exercise these rights, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
12. Children's Privacy
If services are used for minors, it is assumed that consent has been provided by a parent or guardian.
13. Consent to This Policy
You acknowledge that this Privacy Policy forms part of the Terms of Use of the website and related services. By accessing or using our Services, you unconditionally agree to the terms of this Privacy Policy.
If you do not agree with this policy, you are advised not to use the website or provide any personal information.
14. Contact for Privacy Concerns
If you have any questions regarding this Privacy Policy or how your information is collected, used, or protected, you may contact us. We will make reasonable efforts to respond promptly to your queries.
You can also contact us at:
Keshav Nagar Branch
Near Orbis School, Bon Vivant, Keshav Nagar, Mundhwa, Pune – 411036
+91 78881 23433
Pimple Saudagar Branch
Sai Saheb Society, Shiv Sai Lane, Pimple Saudagar, Pune – 411027
+91 94220 12264